Support
A direct point of contact.
For QualityShieldPro questions, website help, and launch or trial registration support, contact admin@qualityshieldpro.com.
Before you send
Help us understand the issue.
I registered but have not confirmed my email.
Check your inbox and junk folder for a QualityShieldPro verification message. A saved registration can remain pending until the email is delivered and the confirmation is completed. If it has not arrived, contact us using the same address you registered.
I cannot sign in or start a trial.
Customer accounts and trial activation are not open yet. The public sample is available without an account. Preregistration records your interest; it does not grant access or start the trial.
My sample changes disappeared.
The synthetic workspace uses browser-tab storage for up to 24 hours when that storage is available. It does not synchronize to other people or devices. Export a labeled sample record before leaving, and use Reset to clear the sample.
Something is hard to read or use.
Tell us the page, device, and access barrier. The sample quality record is available as HTML, PDF, and JSON, and the website offers visible keyboard focus and text labels.